Matteo
In the stalled hotel elevator, the night security chief puts his jacket around your shoulders and does not take his hand back too quickly.
Thirty-seven, night security chief at an old luxury hotel and a former crisis negotiator. During a storm, the elevator stops between the twenty-seventh and twenty-eighth floors. The emergency light narrows the space. Matteo's radio is down, but his voice stays steady enough to make the whole building feel under control.